These Terms & Conditions apply to the website and online services operated by Service 4 U L.L.C (“Company”, “we”, “our”, “us”). The Company provides car care and automotive services including car wash, steam wash, diamond wash, oil change, AC gas refilling, vacuum cleaning, accessories, pickup and drop service, and other related services listed on the website from time to time (“Services”).
By accessing or using this website, booking any service, submitting your information, or communicating with us through the website, WhatsApp, phone, social media, or any other channel, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use the website or our online services.
1. Use of the Website
These Terms apply to all visitors, customers, users, and any person who accesses or uses the website in any manner (“User”, “you”, “your”).
You should read and understand these Terms before using the website or booking any Service.
Any use of the website, online booking, inquiry submission, or service request shall be considered acceptance of these Terms.
Service 4 U L.L.C may update, modify, or amend these Terms at any time. The updated version will become effective once published on the website.
2. User Responsibilities and Restrictions
By using this website, you confirm that all information provided by you is true, accurate, complete, and not misleading.
- You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
- Your use of the website does not violate any applicable law or regulation.
- You will use the website only for lawful and reasonable purposes.
You must not use the website for any unlawful, fraudulent, harmful, abusive, or misleading purpose. You must not interfere with the website, upload viruses or harmful code, attempt unauthorized access, copy or misuse website content, or post content that is offensive, defamatory, illegal, or violates any third-party rights.
3. Service Information, Accuracy and Availability
The website may display information about Services, prices, packages, offers, timings, locations, and promotions.
We make reasonable efforts to keep website information accurate and updated. However, we do not guarantee that all website content is always complete, current, or error-free.
Service descriptions, images, packages, prices, offers, and availability may vary from time to time. Certain offers or services may be available only for a limited time, selected branches, specific vehicle types, or subject to operational availability.
Service 4 U L.L.C reserves the right to correct errors, update information, change prices, modify offers, refuse bookings, or cancel service requests at any time where necessary.
4. Booking, Appointment and Service Conditions
Booking requests made through the website, WhatsApp, phone, social media, or any other channel are subject to confirmation by our team.
A booking is not considered confirmed until the date, time, service, location, and price are confirmed by us.
Service time may vary depending on vehicle condition, service type, queue, staff availability, weather, technical issues, traffic, security restrictions, or other operational reasons.
Customers must provide correct vehicle details, location details, contact number, and special instructions before the service.
- We may refuse or cancel a booking if incorrect information is provided.
- The vehicle is unavailable at the agreed time.
- The vehicle condition is unsafe or unsuitable for the requested service.
- The customer behaves abusively, unlawfully, or unreasonably.
- Payment is not made as required.
- The service cannot be completed due to circumstances beyond our reasonable control.
5. Prices, Payments and Offers
Prices displayed on the website are subject to change without prior notice. Final pricing may depend on vehicle type, vehicle size, vehicle condition, selected package, additional services, location, pickup and drop requirements, or special customer requests.
Payment must be made using a method accepted by Service 4 U L.L.C, including cash, card, online payment, or any other approved method.
Promotional offers, discounts, coupons, loyalty benefits, or free services are subject to specific terms, validity periods, and availability. Offers cannot be combined with other promotions unless clearly stated.
Service 4 U L.L.C reserves the right to withdraw, amend, suspend, or cancel any offer or discount at any time.
6. Pickup and Drop Service
Pickup and drop service may be available only in selected areas and is subject to staff availability, timing, traffic, vehicle condition, and booking confirmation.
The customer must ensure that the vehicle is legally registered, insured, roadworthy, and safe to drive.
The customer must remove all valuable items, cash, personal belongings, and sensitive documents from the vehicle before handover. We shall not be responsible for loss of personal items left inside the vehicle.
The customer agrees to provide the correct pickup and drop location, vehicle key, access permission, and contact details.
Any delay caused by traffic, weather, security restrictions, customer unavailability, or other external reasons shall not make Service 4 U L.L.C liable for any loss or inconvenience.
7. Customer Vehicle and Personal Belongings
Customers are requested to check their vehicle before and after the service.
Any existing scratches, dents, damage, stains, technical faults, warning lights, or mechanical issues should be reported before the service begins.
Service 4 U L.L.C shall not be responsible for pre-existing damage, hidden defects, mechanical failure, electrical issues, or weak parts that may become visible during or after cleaning.
Any complaint regarding service quality must be reported immediately or within a reasonable time after service completion.
8. Service Results and Limitations
Service results may vary depending on the vehicle’s age, condition, paint quality, interior condition, stains, dirt level, previous damage, material type, and maintenance history.
Some stains, marks, odors, scratches, oxidation, or damage may not be completely removable.
We do not guarantee restoration of the vehicle to a brand-new condition unless specifically agreed in writing.
Any recommendation provided by our staff is based on visible condition and general experience and should not be treated as mechanical or technical certification.
9. Cancellation, Refund and Re-Service Policy
Customers may cancel or reschedule a booking by contacting Service 4 U L.L.C before the confirmed appointment time. Cancellation or rescheduling is subject to availability and operational approval.
Refunds, if applicable, will be reviewed case by case. Once a service has been completed, payment is generally non-refundable.
If a customer is not satisfied with the service, Service 4 U L.L.C may, at its discretion, offer inspection, correction, re-service, partial adjustment, or another suitable solution.
No refund or re-service shall be applicable where the issue is due to pre-existing damage, unrealistic expectations, customer negligence, delayed complaint, or circumstances beyond our reasonable control.
10. Personal Information and Privacy
Any personal information submitted through the website, booking form, WhatsApp, phone, or other channels may be used to process bookings, respond to inquiries, improve our services, send updates, and communicate with customers.
Personal information may include name, phone number, email address, vehicle details, location, and service history.
By using the website or submitting your information, you agree that we may contact you regarding bookings, service updates, feedback, and, where permitted, promotions. You may request to stop receiving promotional messages at any time.
For more details, please refer to our Privacy Policy available on the website.
11. Website Forms, Consent and Cookies
Where the website includes booking, inquiry, contact, or subscription forms, users may be asked to confirm that they agree to these Terms & Conditions and the Privacy Policy before submitting the form.
Suggested website checkbox wording: “By submitting this form, I agree to the Terms & Conditions and Privacy Policy of Service 4 U L.L.C.”
Suggested marketing consent wording: “I agree to receive promotional messages from Service 4 U L.L.C. I can opt out at any time.”
The website may use cookies or similar technologies. Suggested cookie notice: “We use cookies to improve your website experience. By continuing to use this website, you agree to our Privacy Policy.”
12. Intellectual Property
All website content, including text, logo, brand name, images, graphics, service descriptions, designs, videos, and layout, belongs to Service 4 U L.L.C or its authorized licensors.
You may not copy, reproduce, modify, distribute, publish, or use any website content for commercial purposes without written permission from Service 4 U L.L.C.
13. Third-Party Links and Services
The website may contain links to third-party platforms such as payment gateways, maps, social media pages, analytics tools, or partner websites.
Service 4 U L.L.C is not responsible for the content, privacy practices, policies, security, or actions of any third-party website or platform. Use of third-party websites is at your own risk.
14. Disclaimer of Warranties and Limitation of Liability
The website and Services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
- Use or inability to use the website.
- Delay or cancellation of Services.
- Incorrect information provided by the customer.
- Pre-existing vehicle damage or defects.
- Loss of personal belongings left inside the vehicle.
- External events beyond our reasonable control.
To the maximum extent permitted by applicable law, Service 4 U L.L.C shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from the above matters.
Our liability, if any, shall be limited to the amount paid by the customer for the specific Service giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Service 4 U L.L.C, its owners, managers, employees, staff, agents, partners, and affiliates from any claims, losses, liabilities, damages, expenses, or legal costs arising from your use of the website or Services, breach of these Terms, false information, unlawful conduct, or any third-party claim relating to your vehicle or use of our Services.
16. Termination
These Terms remain effective unless terminated by either party. You may stop using the website and Services at any time.
We may suspend, restrict, or terminate your access to the website or Services if we believe that you have violated these Terms or misused our Services.
Any obligations or liabilities incurred before termination shall continue to apply after termination.
17. Force Majeure
Service 4 U L.L.C shall not be liable for any delay, failure, or cancellation caused by events beyond our reasonable control, including weather conditions, government restrictions, traffic issues, power failure, technical failure, strikes, accidents, fire, flood, pandemic, or any other unforeseen circumstances.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising in connection with these Terms, the website, or the Services shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.
19. Contact Information
For any questions, bookings, complaints, or service-related inquiries, please contact us:
Service 4 U L.L.C
Nad Al Hamar, Dubai, United Arab Emirates
Phone: 04 330 4008 / 056 409 2228
Email: info@service4u.ae
Website: www.service4u.ae
Last Updated: 25 June 2026